HealthStream Brands

Inline content

Our goal is to assist providers in meeting the evolving requirements of health care consumers and policy makers

Long-term care survey services

With its team of highly trained long-term care professionals, Providigm conducts both re-certification and complaint surveys of long-term care facilities under contract to state survey agencies. Providigm survey staff are SMQT (Surveyor Minimum Qualification Test) qualified, and well-versed in conducting Quality Indicator Surveys, traditional surveys, and the new Long Term Care Survey Process (LTCSP), often referred to as the Hybrid Survey.

Our survey services

Compliance audit reviews

For abaqis subscribers needing assistance with completing their abaqis assessments, Providigm offers Compliance Audit reviews. A Providigm compliance audit consists of a team of three abaqis trainers (all of whom are qualified surveyors) being sent to conduct a complete abaqis review of the facility; this includes abaqis QAPI assessments and Customer Experience, and completion of Critical Element Pathways, triggered tasks, and all mandatory tasks. Upon completion of the audit, a brief written summary of findings is provided, along with more detailed documentation within the abaqis Investigation reports.

Learn more about compliance audits

We are committed to helping associations provide valuable and practical education to their members

Our industry experts have developed curriculum that will educate providers on quality improvement and compliance, empowering them not only to implement sound quality management systems, but also to pass that knowledge along to others in their organization. Ranging from full-day courses to conference breakout sessions to customized live webinar sessions, our education programs are tailored to fit YOUR educational needs.

Learn more about industry education

Education courses

Quality assurance/performance improvement (QAPI) education

Basic QAPI Course
1 Day Course
The Affordable Care Act requires nursing facilities to develop a Quality Assurance & Performance (QAPI) Program. Providigm’s Basic QAPI Course provides an ideal introduction for everyone in your facility including administrators, directors of nursing, social workers, nurse managers, activities managers, direct care staff and consultants. Participants will gain a basic understanding of QAPI implementation and the five underlying elements as set forth by CMS.
Quality Assurance and Performance Improvement (QAPI): Linking Quality and Survey
Breakout session (1 or 2 hours depending on time allotment)
The Centers for Medicare & Medicaid Services (CMS) has indicated the intent to release regulations mandating the implementation of a QAPI process in nursing homes. While the Quality Indicator Survey investigates regulatory compliance, it also provides a basis for QAPI. This program will explore the fundamental requirements of a quality assurance program and how the Five Elements of QAPI are addressed using the methodology of the QIS.
Quality Assurance and Performance Improvement (QAPI): Understanding the New Requirements
Breakout session (1 or 2 hours depending on time allotment)
Health Care Reform has generated the requirement that a QAPI be established for nursing facilities. The new QAPI regulation will include the requirement that all nursing homes must submit to the Secretary a plan for the facility to meet QAPI standards. This course will assist providers in identifying and
understanding the current QA requirements and identify requirements of the new QAPI process.

Survey education

Basic Survey Course

1 Day Course

Providigm’s Basic Survey Course details the process used by state surveyors and teaches providers how the survey tools and procedures can be used in their own quality assurance and improvement programs.

Intermediate Survey Course

1 Day Course – Providigm’s Basic Survey Course is a prerequisite for the Intermediate Survey Course

The Intermediate Survey Course builds on the foundation established in Providigm’s Basic Survey Course, taking providers to the next level of understanding of the Hybrid Survey. Providers learn how to implement the new survey as a core component of a facility’s Quality Assessment and Assurance program and continuous quality improvement opportunities inherent in the process.

Hospital readmission education

Introduction to Hospital Readmission Reduction Program: Impact and Implications for Long-Term Care
Breakout session (1 or 2 hours depending on time allotment)
The Inpatient Prospective Payment System (IPPS) resulted in reduced hospital stays and patients being discharged to post-acute settings “sicker and quicker.” While length of stay in hospitals for Medicare patients has decreased over time, readmissions for these same patients has increased, prompting a shift in policy focus from length of stay to readmission. This program will focus on the requirements under the Affordable Care Act and the implications for nursing homes.

Industry updates education

Accountable Care Organizations: Transforming the Delivery System

Breakout Session (1 or 2 hours depending on time allotment)

CMS has established a Medicare Shared Savings Program to facilitate coordination and cooperation among providers to improve the quality of care for Medicare Fee-For-Service (FFS) beneficiaries and reduce unnecessary costs. Accountable Care Organizations (ACOs) are groups of doctors, hospitals, and other health care providers, who come together voluntarily to give coordinated high quality care to their Medicare patients in an effort to reduce cost and meet quality standards. With over 250 ACOs in the United States and numbers growing, many nursing homes will encounter this rapidly developing model of care. This program provides a primer on ACOs and the impact on long-term care.

Do you have another topic of interest? Let us know! We are happy to tailor courses to the specific needs of your membership. Contact us at or 877-221-0184.

HealthStream Brands